Windii Customer App by Windii Technologies. You can delete your account and personal data at any time, in the app or by asking us here.
Option 1 – Delete in the app (instant)
- Open the Windii Customer App and sign in.
- Tap your profile picture or initials at the top of the home screen to open Account & Settings.
- Scroll down and tap Delete Account.
- Enter your password and confirm. Your account is deleted straight away and you are signed out.
Option 2 – Request deletion by email
If you can no longer use the app (for example you uninstalled it or lost your phone), email us from the address registered on your account. We will verify it is you and delete the account.
Or write to info@windiitechnologies.com with the subject Delete my Windii account and include your username. We aim to complete requests within 30 days.
What is deleted
- Your name, email address, phone number, date of birth and address are removed or replaced, and the account can no longer be used to sign in.
- Your registered vehicles are removed from your account.
- Your push-notification registrations are removed, so you receive no more notifications.
- Your pending or confirmed reservations are cancelled.
What we keep, and why
Parking transaction records (check-in and check-out times, charges and payments) must be kept for accounting, tax and dispute purposes. After deletion these records are kept without your personal details; they are no longer linked to your name, email or phone number.
Before you delete
- You cannot delete the account while a car is currently checked in or you have an active reservation in progress. Check out or finish the stay first, then try again.
- Deletion is permanent and cannot be undone. You can create a new account later if you wish.
Questions
Contact info@windiitechnologies.com. See also our Privacy Policy.